FAQ

Do you have a warranty?

Yes, we are confident in the manufacturing of our products. We offer a 1-year manufacture coverage against all manufacturing issues. This does not include loss of item(s), damage due to normal wear & tear, including bending, scratching, breakage or incorrect care of your item(s) and any modification of your item(s) by a third party. For all product concerns/requests, kindly send us an email at ari@aribydiamondboi.com

As we do not offer any sizing or repairs, we ask that you ensure you have the correct size prior to purchase. Please reach out to our team to get assistance if you have any concerns.

Our team can be reached at 437.221.1545

Are your pieces solid or gold plated?

To ensure the longevity and stability of our jewellery, all of our products are solid 14KT gold. At ARI, you will be able to choose from a variety of exquisite pieces from our lifestyle collection. Timeless solid gold and unmatched durability that will last a lifetime.

What is your turnaround time?

All items have a turnaround time of 2-4 weeks from order date to delivery.

Do you have a return policy?

As we are a custom made to order company, unfortunately we do not offer any returns. In the unlikely event that there is a faulty manufacture issue, we may offer a refund for any item that cannot be repaired or replaced.

All requests are to be submitted via email to ari@aribydiamondboi.com All returns, replacements or repairs will be at our discretion.